The location of the Casa De Misiercordia shelter is confidential. We were not able to film the exterior for safety purposes. "We never know who's looking for one of our clients." Iris Lucio has been working with the shelter since she was a teenager when she began volunteering. She says sometimes she breaks down in tears when she gets home, but says the job is extremely rewarding because she's helping people in need. "We don't have a limit of how many nights you can stay. We have people stay for one night, a week, a month. it just depends on every case." Lucio says they do see clients come and go. They never turn anyone away. "It takes a woman about seven times before she actually leaves for good." The shelter is set up with a childrens area, bedrooms, a common living area and a kitchen, which Lucio says has become the place the clients bond as they cook their meals and talk about their similar situations. "Somehow the kitchen's the attraction of the house. It's the heart of the home." Also in the shelter is a room to help the women start fresh. this is the donation room of the shelter. Many of the clients come to the shelter with nothing more than the clothes they are wearing. "They left behind the apartment. they left behind their life they had with their abuser so they're starting a new life and have nothing again." After the clients get into the shelter, it's time to learn about their legal options many of them didn't know they had. "One of the things we see a lot of as part of domestic violence is that the abuser will be lying to them about what it is they can do." Arambula also started volunteering when she was a teenager. She says she helps women file police reports, protective orders, file for divorce, and the list goes on. But she admits, it's hard for them to trust her since they have been abused. "Maybe they're not ready to do so now. Maybe they won't be ready tomorrow, but just having the information is so valuable. When they're ready, our doors are always open."