El Metro fare hikes go into effect
El Metro bus riders felt the pinch at the pay stalls as fare increases went into effect Monday.
Management at El Metro tells us they had customer service representatives on hand to take an expected increase in calls, and surprisingly they say feedback from personnel report people seemed to be adjusting well.
Since council approved the rate increase back in September, media outlets and city officials have been constantly talking about the change, which might of helped ease people into the big day:
"The call that we got from customer service basically was the amount that they have to pay other than that we didn't have any complaints."
For those who still aren't sure: all bus fares have increased 15 cents and transfers have gone up 10 cents, and the higher fees didn't seem to keep people from riding the bus today.
As you can see buses are still full so it doesn't look like the rate increase has affected traffic but only time will tell:
"The numbers will tell a different story if there was a change but we will not know until tomorrow."
But for now it seems everyone is adjusting at his or her own pace:
"It’s very hard cause right now how things are going economically we're barely making it. So it went from $1 to $1.15 just a little more."
Even if its just a slight increase, its still more money.
"I can’t ride it as much because we pay more money--wasting more money."
"Adjustments are good except it does take out a little spending money from the weekend but its all good."
But for now only time will tell. If this slight increase will make it harder for people to ride as they do now.