"We were actually summoned to the store with the alarm ringing just after 4 a.m." Owner of Petland, Joe Carvalho, recalls what happened this morning. Three men broke in to his store and stole four animals. Of those, there were three puppies taken as well as the face of Petland, Max the dancing bird. "Very calculated..took only a couple minutes and clearly they came in with bolt cutters. They knew what they were going to do." This isn't the first time animals have been stolen from petland and carvalho feels something needs to be done. "I do believe that Laredo is certainly one of the worst for pet theft in the nation and we do have to stand up." But to Carvalho and his wife, Max is more than a pet. He's family. "To us it's like a kidnapping. Max has been a family member for 13 years." Carvalho's wife Laura, says she has raised max since he was two months old and she can't believe he's gone. "It's like losing my son..it truly is. It's like he's been kidnapped only we don't think there will be a ransom call." The surveillance video shows one of the thieves walking out of the store with Max in a bag. The Carvalhos are worried that whoever took Max won't be able to care for him properly. "Max can't survive on his own. He's very picky, he won't eat. He'll just stop eating. Max will die if he doesn't come back to us." Although they are saddened by their beloved bird being stolen, they are hopeful he will be returned. "We're here with his cage. The door's open and we're hoping for him to come back."